Platform Access, Licensing & Service Terms · April 2026

Subject to this Agreement and full payment of all applicable fees, Permit Central Pro LLC ("PCP") grants Subscriber a limited, non-exclusive, non-transferable subscription license to access and use the Permit Central Pro platform (the "Platform") solely for Subscriber's internal business operations during the Subscription Term. This license is further governed by the End-User License Agreement at permitcentralpro.com/eula.

Subscriber's access is limited to the features and user seats associated with the selected plan tier. Subscriber may not exceed permitted municipalities, active permits, or users without purchasing an additional block or upgrading.

Subscriber shall not, and shall not permit any Authorized User to:

• Resell, sublicense, or make the Platform available to third parties for their own permit tracking (reseller arrangements require a separate Partner Agreement);
• Reverse engineer, decompile, or attempt to derive source code from the Platform;
• Use the Platform to scrape, aggregate, or resell municipal data for purposes unrelated to Subscriber's own permitting activity;
• Access the Platform in a manner that interferes with PCP's servers or other subscribers;
• Remove or alter any proprietary notices or marks on the Platform.

All subscriptions are billed annually. The full annual subscription fee is due at commencement of each Subscription Term. No prorated refunds are issued for mid-term cancellations.

The one-time onboarding fee covers PCP's integration of Subscriber's municipalities. Onboarding fees are non-refundable once integration work has commenced. Additional municipality blocks may be purchased at the rates applicable to Subscriber's plan tier.

This Agreement automatically renews for successive one-year terms at the then-current renewal rate unless Subscriber provides written notice of non-renewal at least 30 days prior to the renewal date. PCP will send a renewal reminder no fewer than 45 days before the renewal date.

PCP may adjust fees at renewal with at least 45 days prior written notice. Founding Customer pricing, where applicable, is locked at the agreed rate for the number of years specified.

Overdue amounts accrue interest at 1.5% per month. PCP may suspend Platform access for accounts 10 or more days past due.

Following execution and receipt of payment, PCP will email Subscriber a Municipality & Setup Intake Form (Google Form link). Subscriber must complete this form within 5 business days. PCP will commence municipality integration within approximately 10 business days of receiving the completed intake form, with typical setup completed within 14 business days.

Subscriber is responsible for providing accurate municipality, permit type, and contractor license information. PCP's accuracy depends on this input.

Subscriber is responsible for maintaining the confidentiality of account credentials and all activity under Subscriber's account. Subscriber must notify PCP immediately at support@permitcentralpro.com of any unauthorized use or breach.

Subscriber's use of the Platform must comply with all applicable laws and any terms of service of third-party municipal portals accessed through the Platform.

Permit status data is sourced from municipal portals and third-party providers. Subscriber is solely responsible for verifying data accuracy before making business decisions based on it.

PCP's collection and use of Subscriber data is governed by our Privacy Policy at permitcentralpro.com/privacypolicy.

Subscriber retains all rights to its own data. PCP processes Subscriber Data solely to provide and improve the Platform. PCP will not sell Subscriber Data to third parties.

By providing a mobile phone number and enabling SMS alerts, Subscriber consents to receive automated text notifications from PCP regarding permit status changes and account alerts. Standard message and data rates may apply. Reply STOP to any message to opt out.

Subscriber's account belongs to Subscriber. If Subscriber changes expediters or brings permit management in-house, the subscription may be maintained independently. PCP will cooperate in facilitating this transition upon written request.

PCP will use commercially reasonable efforts to maintain Platform availability of at least 99% per calendar month, excluding scheduled maintenance windows (announced 24 hours in advance) and events outside PCP's reasonable control. Support level is determined by Subscriber's plan tier as described in the Order Summary.

This Agreement commences on the Subscription Start Date and continues for one (1) year (Initial Term), automatically renewing for successive one-year Renewal Terms unless either party provides 30 days' written notice of non-renewal before the end of the then-current term. Subscriber may cancel by providing written notice at least 30 days before the next renewal date. Annual fees are non-refundable. PCP may terminate immediately upon Subscriber's material breach, insolvency, or violation of the Restrictions in Section 1.3.

The Platform and all associated software, interfaces, and methodologies are the proprietary intellectual property of Permit Central Pro LLC. This Agreement conveys a limited license only. Subscriber retains ownership of Subscriber Data.

Each party agrees to hold in confidence non-public information disclosed by the other party, use it only to fulfill obligations under this Agreement, and not disclose it to third parties without consent.

Subscriber agrees to defend, indemnify, and hold harmless PCP from claims arising out of Subscriber's violation of this Agreement, applicable law, or the rights of any third party.

This Agreement is governed by Florida law. Disputes shall be resolved first by good-faith negotiation (15 days), then mandatory mediation in Pinellas County, FL, then binding arbitration under AAA Commercial Arbitration Rules. Class action claims are waived. The prevailing party in any arbitration or legal proceeding shall be entitled to recover reasonable attorneys' fees and costs.

This Agreement constitutes the entire agreement between the parties. Electronic signatures and online acceptance are valid and binding under E-SIGN and the Florida Electronic Signature Act. PCP may update the EULA and Privacy Policy with notice; material changes to pricing require 45 days' notice. Subscriber may not assign this Agreement without PCP's prior written consent. Neither party is liable for delays due to events beyond its reasonable control.

End of Agreement · Permit Central Pro LLC · April 2026